PRODUCT DOCUMENTATION

How can we help?

Find your way. From your first conversation to room settings.

Guides to using Dilack

Get started with Dilack

Create an account and find your space.

Choose Log in or Create your space on the homepage. Registration requires a name, email and password of at least 12 characters.
Google appears when configured. GitHub integration is prepared, but activation still requires configuration.
Create your first server using + in the sidebar or accept an invitation. Having an account does not grant access to other people’s private servers.

Password, Google and GitHub on one profile.

Open the gear next to your profile and find Sign-in methods. Select Link for an available provider and authorize access.
Link while signed in to the account you want to keep. Your servers and permissions stay associated with it. Accounts are not automatically merged by email.
Under Create password or Change password, enter and confirm a password with at least 12 characters. Creating your first password requires a verified email and signing in within the last five minutes. Changing a password also requires the current password.
Legacy ChatGPT accounts remain separate. Email password recovery is not yet available; contact support@dilack.com for access issues.

Control who joins your server.

Click the invite and manage icon above the channel list. Available options depend on your role.
Create an invitation, choose its expiration and use limit, and share the link. The recipient must sign in and accept it.
Current roles are owner, administrator, moderator and member. Channels can require a minimum role.
Expired, revoked or exhausted invitations cannot be used. Ask an administrator for a new link. Copying a channel link does not replace a server invitation.

Join the conversation with a double-click.

Create a channel with a name, icon and description. This option is only available with the required permissions.
Double-click a channel to join. You can also use Enter or Space with the channel focused.
You join with your microphone and camera off. Use the profile or call controls to turn them on.
The list beneath the channel shows participants in your current call and their states. Use the leave-call button to disconnect.

Quick adjustments without leaving the conversation.

The microphone button toggles transmission. The headphone button mutes incoming audio and temporarily disables your microphone.
The microphone arrow opens input selection and browser noise suppression. The headphone arrow opens output selection and volume.
Voice settings in the quick menu opens the full panel. If devices are missing, allow microphone access in your browser. Output selection depends on browser support.
Under Room sounds, adjust or disable notifications for joining, leaving and microphone, camera or sharing changes. They are intended for people in the same room and respect deafening.
The soundboard and user-uploaded sound library are paused. They are separate from automatic room notifications.

Choose grid, focus or expanded view.

Inside a channel, click the camera and allow browser access. To present, click Share screen and choose a tab, window or screen in the browser picker.
Screen sharing in this version does not include screen audio. Use your microphone to speak.
Grid distributes participants and presentations. Focus enlarges one and keeps the others as thumbnails; the pin icon selects the focus.
Expand or Full screen enlarges the view. Use Back to room or Esc to restore it.
Use Stop sharing or the browser’s own control to end a presentation. Check what is visible before sharing.

Personalize your interface.

Open the profile gear. Under Preferences, choose Português or English and a theme.
Available themes are Dilack, Nebula, Aurora and Breeze. Your preference is remembered in the browser.
Language changes translate the interface without changing names or descriptions created by users.

Checks to get your call working again.

Make sure you joined the channel, are not deafened and have output volume above zero.
Check your selected device and browser and system permissions. Camera, microphone and screen capture may have separate permissions.
If another application is using the device, close it and try again. You can also leave and rejoin the channel.
Some corporate networks, VPNs or routers block direct connections. TURN relay infrastructure is still pending; trying another network may help.
When reporting an issue, include your browser, operating system, approximate time and reproduction steps. Do not send passwords, tokens or secret keys.

Contact the team by email.

Contact support@dilack.com. For access or call issues, describe what happened and any displayed error.
For privacy requests or reports, state the subject and enough information to locate the issue. Avoid unnecessary personal information and do not redistribute illegal material.
For now, this center provides product documentation. A page to open and track support requests will be added later.
Also see the Terms of Service, Privacy Policy and Community Guidelines.

Email the team. Opening and tracking support requests will be available in a later release.